Support Packages

Professional

£97 +vat per month
Our total solution service.

Business

£45 +vat per month
Our mid level service.

Support

£20 +vat per month
Our base level service.

About

Catapult IT Support (based in Cardiff) simply become your IT Department for a small monthly fee. Click here for further information on this service.

Catapult’s range of IT services is the affordable way forward for your business. We are IT specialists that build and maintain information management systems for small and medium sized businesses in the UK.

Take advantage of our free consultation and together we can derive a strategy to take your firm forward utilising technology to gain efficiencies and reducing business operating costs. We will integrate your new and existing technology with new tools, business processes and software applications to provide a secure and scalable solution that will grow with your business.

Outsourcing your IT to Catapult will not only provide you with expertise assistance, we become your IT department at the fraction of the cost of an in-house solution. Whatever IT problem you face we have your solution.

For a free consultation contact us by clicking here, or alternatively call us on 0870 774 0446.

IT Support

Keeping the wheels of industry turning is a big job. So, the last thing you need is an IT problem that brings your business grinding to a halt. Catapult’s comprehensive range of services lets you choose a level of support that reflects your needs, whatever the size of your organisation. Whether you want occasional help or a fully outsourced function we are here to keep your business moving and give you peace of mind. Remember, help is only a click away!

Including IT support in your annual budget puts you in the driving seat. After all, a pro-active approach can identify potential hiccups before they become full-blown problems. So, not only is it less expensive than you might think, it’s also a sound investment. All the same, we do appreciate that some people prefer to tackle things as they arise which is why we offer a Pay As You Go service alongside our monthly payment packages.

PROACTIVE – These plans include health checks which almost eliminates call outs between checks

Advantex Professional -£97 +VAT per month


Our total solution service, offering a monthly scheduled programme of maintenance alongside technical support, an unlimited online backup facility, unlimited guidance on key IT issues and everything included in Advantex Business.

Advantex Business -£45 +VAT per month


A retained service providing unlimited helpdesk support, an unlimited online backup facility, regular health checks, guidance on procurement and IT solutions, along with remote support and preferential rates for site visits and many more benefits.


REACTIVE – These plans provide a basic level of support to keep you going

Advantex Support -£20 +VAT per month


A retained service providing unlimited helpdesk support, an unlimited online backup facility, guidance on procurement and IT solutions, along with remote support and standard rates for site visits.

Reflex -£75 +VAT per hour


Our Pay-As-You-Go service, for those with a ‘I’ll-have-a-go’ approach!

Remotex -£30 +VAT per 30min session


A remote, on-line version of pay as you go, where we will connect to your PC or Server remotely and fix the issue.

Getting Started

Starting out in business is a big challenge – and finding a reliable supplier who can grow with you can be just as daunting. The products and service provided by Catapult are ideal for a new start-up, after all we’ve been there ourselves! We’ll listen to what you want and help you choose a package that’s right for now but that can develop as your business moves forward.

We can show you how to get the most from the basic office essentials – for example, we can configure your PC to send a fax, saving on space and your budget. And whilst you might be on first name terms with your bank manager and your business mentor, we really only need to see you once to get you up and running. Which means you can concentrate on getting your business noticed.