IT Support

Keeping the wheels of industry turning is a big job. So, the last thing you need is an IT problem that brings your business grinding to a halt. Catapult’s comprehensive range of services lets you choose a level of support that reflects your needs, whatever the size of your organisation. Whether you want occasional help or a fully outsourced function we are here to keep your business moving and give you peace of mind. Remember, help is only a click away!

Including IT support in your annual budget puts you in the driving seat. After all, a pro-active approach can identify potential hiccups before they become full-blown problems. So, not only is it less expensive than you might think, it’s also a sound investment. All the same, we do appreciate that some people prefer to tackle things as they arise which is why we offer a Pay As You Go service alongside our monthly payment packages.

PROACTIVE – These plans include health checks which almost eliminates call outs between checks

Advantex Professional -£97 +VAT per month


Our total solution service, offering a monthly scheduled programme of maintenance alongside technical support, an unlimited online backup facility, unlimited guidance on key IT issues and everything included in Advantex Business.

Advantex Business -£45 +VAT per month


A retained service providing unlimited helpdesk support, an unlimited online backup facility, regular health checks, guidance on procurement and IT solutions, along with remote support and preferential rates for site visits and many more benefits.


REACTIVE – These plans provide a basic level of support to keep you going

Advantex Support -£20 +VAT per month


A retained service providing unlimited helpdesk support, an unlimited online backup facility, guidance on procurement and IT solutions, along with remote support and standard rates for site visits.

Reflex -£75 +VAT per hour


Our Pay-As-You-Go service, for those with a ‘I’ll-have-a-go’ approach!

Remotex -£30 +VAT per 30min session


A remote, on-line version of pay as you go, where we will connect to your PC or Server remotely and fix the issue.